We perform regular maintenance and repairs, under warranty and post-warranty, on machines we supply in the Czech Republic, Slovakia and Poland.
Our warranty and post-warranty repairs take place as soon as possible, because most of them can make use of online or offline diagnostics. If your technical problems cannot be resolved remotely, we will send an experienced service technician to your location.
In order to minimize the time necessary for repairs, we keep replacement parts in stock at all times.
Regular maintenance takes place during calibration, when the device is adjusted, cleaned thoroughly and examined by our service technicians. We can arrange and complete technical adjustments including corrections in a single day. We contact customers to remind them when it is time for regular calibration and maintenance.
Measuring software for MICRO-VU machines is available in Czech and free to download at the official MICRO-VU website (download software). If you are in doubt as to whether the current software version is installed on your device, please contact us.
You can sign a service-level agreement with us to secure better conditions for maintenance and calibration.